Privacy Policy

1. Introduction & Scope

Welcome to BleuPlayer Pro. This Privacy Policy outlines our practices regarding the information handled while you use our application ("Service") across various platforms (Smart TVs, Android, iOS, Windows, etc.). BleuPlayer Pro is designed purely as an end-user media player tool. We do not provide, host, or distribute any media content. By using our application, you agree to the collection and use of information in accordance with this policy.

2. Information We DO NOT Collect

We believe your viewing habits are your business. Because our software operates locally on your hardware, we adhere to a strict policy of data minimization:

• No Viewing Tracking: We do not track, log, or store what channels, movies, or series you watch.
• No Playlist Storage: Your M3U playlists, Xtream Codes credentials, and EPG links are stored entirely locally on your device's internal storage.
• No Personal Identification: We do not require you to create an account, nor do we collect your name, physical address, or phone number.

3. Information We May Collect

To ensure BleuPlayer Pro runs smoothly and efficiently, we may automatically collect limited, anonymized diagnostic data, which may include:

• Device Data: OS version (e.g., Tizen 5.5, Android 11), device model, and screen resolution to optimize the UI.
• Crash Reports: Anonymous crash logs that help our engineering team identify and patch software bugs.
• App Analytics: Basic usage metrics (e.g., how often the app is opened) via standardized platform analytics (like Google Play Services or Apple App Store analytics).

4. How Information is Used

Any non-personal data collected is used strictly for the operational improvement of BleuPlayer Pro. We use this data to:

• Diagnose technical issues and deploy updates.
• Understand hardware compatibility across different Smart TV brands.
• Improve the user interface and overall user experience.

We will never sell your data to third-party advertisers or data brokers.

5. Data Storage & Security

Your privacy is secured by design. Because all sensitive information (such as your playlists and credentials) is stored locally on your device, the security of this data is tied to the security of your hardware. We strongly recommend keeping your TV/Device OS updated and avoiding the installation of unverified third-party applications that could compromise your local storage.

6. Third-Party Integrations & Services

BleuPlayer Pro operates within the ecosystems of major platforms (Google Android, Samsung Tizen, LG WebOS, Apple, etc.). These platforms may collect their own telemetry data as governed by their respective privacy policies. Additionally, our application may contain links to designated payment processors or licensing APIs if you choose to purchase the Premium version. These transactions are handled securely by trusted third-party billing providers.

7. Children's Privacy (COPPA Compliance)

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal data (for example, via a support email), please contact us so we can securely delete that information.

8. Your User Rights (GDPR / CCPA)

Depending on your jurisdiction, you may have rights regarding your data. Because BleuPlayer Pro stores your active data locally, you retain full control over it. You can exercise your "Right to be Forgotten" or "Data Erasure" at any time simply by:

• Clearing the app cache/data from your device settings.
• Uninstalling BleuPlayer Pro from your smart TV or mobile device.

9. Changes to This Privacy Policy

We may update our Privacy Policy periodically to reflect changes in legal requirements or app functionality. We will notify you of any major changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of the document. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please reach out to our legal and support team at:
support@bleuplayer.com